I agree. SSL Superanalogue sound is like a magnifying glass. The more it’s turned up, the bigger and larger than life it gets. It’s like a high rez picture that stays crystal clear no matter how much it is blown up.

I plow everything into my SSL system. 40 channels. I have API, Neve, Tubetech, UAD, Trident 80b, Buzz audio and this hits my SSL mixer: I then drive it all into 9k compressors.

Does anybody knows if bx consoles work in c1 now?
Particularly 9000j
Really interested in G-curves with 9000k but I found out that there’s only E-curves in high and low shelves.
So I tried demo (again) bx 9000j and tried to load Eq section in c1 but didn’t find it in Eq menu
Edit:
Oh , never mind. Found it.
It was ALMOST perfect until I discovered that they didn’t put peak mode compression AND they ported this 9000j with TMT, which in my personal experience doesn’t make much sense.

I have major problems with the BX consoles eqs in console one. Most of the time they don't change the sound at all and sometimes they mute the channel.

Did you reach for Softube support?

So far not

There's a new update (2.6.5) that might fix some issues:

- Fixed an issue where using Favorite/Compact mode could lead to the wrong track bank being selected.

Aha! I thought it was something I was doing wrong.



ns

Just tried the update top 2.6.5, and sadly to say my on-going issues with not being able to write automation into Studio One 7.1.1/7.2 using the CS1 hardware Fader MK3 have not been fixed. I still get constant, random dropouts/freezing in the connection between the CS1 Fader and Studio One, every time I try to use it.

The X-Touch Ones' fader works perfectly to enter automation and never drops out...

It has now been 1 month with no actual technical help from Softube. They have not even responded to let me know they are looking into it or anything. So, I have no idea what to do to get this fixed. Not great...

Something is happening with their customer support system. They are responding in weeks now. But it’s not forever, I hope I still think that the best way to deal with bugs is to reach for support directly!

How exactly do I do that? I have sent multiple support requests emails in this last month. Each time I get a response about a week later from someone who says the very least they can and do not actually adresse my issue:

1) email sent with full description of the issue, and several questions to help me figure out what to try. Video link included to show it. The link lasts 3 days (We Transfer)... Reply comes 5 days later and only says they cannot download the link, and could I send it again. No answers to any of my questions.

2) Second email sent with the new link. Also re-ask my questions. Never get a response to whether they had downloaded the link. We transfer does not give me a receipt of them doing so...

3) 3rd email sent asking what can I do to get any response. 4 days later they respond with a link to a direct download to drop back to Console System 2.6.1, to try and see if that will help. No reply to any of my other technical questions. I try the link and the re-intall of the older 2.6.1, and I get an error message stating that the current firmware is too new and we can't load the older 2.6.1... FFS! they should know this would not have worked, yes?

4) 4th email sent: explaining the firmware issue and that it did not work. Also asked to have some answers to my original questions. Also ask, again, what do I need to do get actual support? No reply as of today...

Do you have any other suggestion show to contact their support? I am open to anything...

Thank you.

I've heard Softube personnel doesn't work in the summer, so probably they only have a skeleton crew.

Just wait until Fall.

That sux… Your situation is worse than I could imagine.
I’ve copied all discussion with whoever employee answers last time they replied to me.
Don’t know any magic trick to reach for support differently. Sorry.
Just knocking on doors until something is solved.

Sorry. Can't really help with your issue. But try using dropbox to share the video links, those doesn't expire.

Jeez thats terrible...I'm sorry to hear that. It almost sounds physically painful.
I hope youre up an running in a jiffy - lets hope they are just on vacation!

Would anyone else like to see the "Fader Trim" parameter be toggleable? So you dont have to hold down the button to do subtle gain adjustments?

Have had similar poor experience with support and my old Mk1 fader - They have sent me a mail with link to old software missing the link, they have told me they'll speak to the tech team and get back to me and then I didn't hear for months.....they advised me an update had fixed my issue but it didn't and then they said they got me confused with someone else and when they finally managed to get a response from their tech team the response was, yeah we changed the way the osd banks now from 10 to 20 channels and that's how it's going to stay...so completely breaking existing functionality for anyone using it as a scribble strip with fader.

This may be an obvious answer, but problem solving is one of my strong suits and I start with basic stuff- are you sure the usb cable and/or any hub that is attached to is good? Maybe switching out a cable or connecting directly would help.

If it works in another DAW then it’s not the cable, but I didn’t see you mention that, so if nothing else, try it in reaper or Luna, which it can both try for free.

Anyway, sometimes when I’m in the weeds backing up to the basic obvious steps helps me.